Shipping policy

Where do you ship from?

All orders ship directly from our headquarters on our organic farm in Vermont, where we create, formulate, and manufacture our entire line! We're proud to own each step of our products' journey - from sourcing to serum - all the way until their arrival at your door. Each product is made with the highest attention to quality and detail.

"Shipping service delays:Severe Weather Impacting Shipping Service in Vermont. Pls allow additional time for your packages to arrive, due to severe flooding in Vermont "

Do you offer free shipping?

Tataharperskincare.com offers FREE Standard Shipping on all U.S. merchandise orders (excluding taxes). Orders over $50 always ship for free—no promotion code needed(All 50 states and Puerto Rico). All other US territories qualify for free shipping at $150.00. FREE Standard Shipping orders are processed within 1-3 business days, depending on product availability. We cannot guarantee a date of arrival with our free ship option and orders typically take 1-7 business days to arrive once they have been processed and shipped out. International customers receive free shipping with all orders $200 and over. International customers - shipping may vary based on location.

Where is my order?

You will receive an email from as soon as your order has shipped with your tracking number.

What about express shipping?

For orders placed on Thursday with FedEx 2Day shipping, your package will arrive on the following Monday, as this service does not include weekend delivery.

Orders placed over the weekend will be shipped out on the following Monday and arrive on Wednesday.

All express orders placed after 2pm ship the next business day and do not include weekend delivery.

Can you ship to my P.O box or military address?

Yes, we ship to P.O. boxes and military addresses using USPS Priority/First class depending on needs and locations.

Can you ship to my country?

If we do not currently ship to your country at this time we apologize and hope to serve you soon in the future. Please check the scrolling list of countries at the top right of your screen to see where we currently support and know we will update this list whenever possible.

It shows that my package was delivered but I do not have it, what do I do?

You will need to contact FedEx as they are our chosen carrier. When you call them please make sure you have the tracking number handy so they can look it up for you. They will be able to provide some more information about where it was delivered and can hopefully help you locate it. If FedEx is unable to locate your package, please email us directly at info@tataharper.com.